Water Rates

If you wish your property to be connected or disconnected to the water supply please contact the Water team at council@kaipara.govt.nz or 0800 727 059. Fees and charges for this service are listed online.

Yes, You can request your water meter to be read at any time if required. There is a fee for this service, and an invoice will be sent to you. For more information please contact us, or to view our fee schedule on right or contact us.

If you are selling your property, a final water meter reading should be arranged between your solicitor and Council before settlement. There is a fee for this service, and you will also be billed for the water consumption up to the date of the final meter reading. Once the final water account has been processed, the water account will automatically be changed into the new owner’s name. View our final meter reading charges online or contact us.

By utilising the Solicitors Settlement Request Form.

You can find out more about water leaks here.

Pursuant to section 57 and 58 of the Local Government (Rating) Act 2002, the Council delegates the authority to the Council Revenue Team to apply the following penalties on unpaid rates:
A penalty of 10% of the amount outstanding for water-by-meter rates charged under section 19(2)(b) of the Local Government (Rating) Act 2002 will be added on the day after the due date.

a) Water charges – metered properties:

A penalty of 10% of the amount outstanding for water‑by‑meter rates charged per invoice will be added on the relevant penalty date for each billing month and area stated below, except where a ratepayer has entered into an arrangement by way of direct debit authority, or an automatic payment authority, and honours that arrangement.

**27 August 2021 Update**

If your water bill was due on 20 August (Hokianga Road and side streets, and Glinks Gully) penalties won’t be applied until after COVID-19 Alert Levels 3 and 4 are lifted.

For each billing month and area, the date the penalty will be added is as follows:

Water meters are read and invoices sent on a six-monthly cycle. The amount payable is due on the 20th of the month following the month that the invoice was dated. Water meters are read and invoices for water used are sent to property owners every 6 months. The dates the meters are read will vary depending on your area. All water passing through your meter is chargeable. Water meter billing schedule.