Contact Us

Contact Telephone: 0800 727 059, 24 hours 7 days

18 August 2021

Our front desks at Dargaville and Mangawhai are currently closed.

Our customer services team are available 8.15am - 4.15pm (9.00am - 4.15pm Wednesday) Monday to Friday by phone 09 439 7059 or freephone 0800 727 059. 

**This Wednesday 08 September 8.15am–10.00am, phone calls to our Customer Service will be diverted to our after-hours service. This is to enable our team to complete new systems training. The Customer Services team will be back on the phones after 10.00am.**

At the close of business and in the weekends, our telephone is diverted to an after-hours service provider.

Urgent requests for service are forwarded to service providers for immediate attention, while non-urgent calls are reported to Council the next working day for follow-up action.

You can report a problem online or email us at, or contact us by phone (see above).

You can also make your payments online. 


Dog, stock and noise control: 0800 105 890

Senior Management Team

State Highways: 0800 4 HIGHWAYS (0800 44 44 49)

Environmental Hotline report pollution or marine incidents: 0800 504 639

Northpower report faults, power outages and tree down on lines: 0800 10 40 40

Department of Conservation report dead, injured or straying marine animals: 0800 362 469

New Zealand Relay Service - a relay service for people who are Deaf, Hearing Impaired, Speech Impaired and Deafblind users.