Contact Us

Contact Telephone: 0800 727 059, 24 hours 7 days

Friday 17 December between 9.15am and 10.45am all calls to our Customer Service Centre will be diverted to our afterhours service to allow staff to attend a workshop. 

Our offices will close at noon on Friday 24 December 2021 and reopen at 8am on Monday 10 January 2022

Our front desks at Dargaville and Mangawhai are currently running limited hours.

Dargaville front desk 09.00am - 3.00pm

Mangawhai front desk 10.00am - 2.00pm 

Our customer services team is available 8.00am - 4.30pm (9.00am - 4.30pm Wednesdays) Monday to Friday by telephone 09 439 7059 or freephone 0800 727 059. 

At the close of business and in the weekends, our telephone is diverted to an after-hours service provider.

Urgent requests for service are forwarded to service providers for immediate attention, while non-urgent calls are reported to Council the next working day for follow-up action.

You can report a problem online or email us at council@kaipara.govt.nz, or contact us by phone (see above).

You can also make your payments online. 

 

Dog, stock and noise control: 0800 105 890

Senior Management Team

State Highways: 0800 4 HIGHWAYS (0800 44 44 49)

Environmental Hotline report pollution or marine incidents: 0800 504 639

Northpower report faults, power outages and tree down on lines: 0800 10 40 40

Department of Conservation report dead, injured or straying marine animals: 0800 362 469

New Zealand Relay Service - a relay service for people who are Deaf, Hearing Impaired, Speech Impaired and Deafblind users.