COVID-19 Updates

Kaipara District Council is uniting with New Zealanders against the COVID-19. 

This information may change. Please check for updates. 

**Kaipara District will move to Alert Level 3 from 11:59pm tonight, Friday 08 October 2021. The Ministry of Health has released the key locations of interest, visited by people who have tested COVID-19 positive.**

Please check back here Monday 11 October 2021 for the latest up-to-date Council services. 


Updates on specific areas of Council, and how things have changed to combat COVID-19.  

For all services, please sign in as appropriate and wear masks and practice 2 metre social distancing when meeting with our staff. Sanitiser is provided.

Animal Control

11 October 2021

Under COVID-19 Alert Levels 3 and 4

Animal Control Officers will respond to Priority 1 call outs and will continue to work remotely and respond to other issues where they can.

To pay your dog registration you can:



Building Consents and Inspections

8 September 2021

All building services will be available as normal at COVID Alert Level 2.

Our teams will use physical distancing and appropriate health and safety protocols when onsite.


Camping Grounds

8 October 2021

Please sign in as appropriate and wear masks and practice 2 metre social distancing.

Kai Iwi Lakes (Taharoa Domain) campground is closed.  

Glinks Gully campground remains closed.

Cemeteries and Burials

11 October 2021

Under COVID-19 Alert Level 3

Cemetery grounds are open with restricted operation.  They are open to funerals and tangi for up to 10 people, if they can operate safely.  Please talk to your undertaker.

Consent Monitoring and Compliance

11 October 2021

Under COVID-19 Alert Level 3

Consent monitoring and compliance services will continue only where there is serious risk.

Council Meetings

11 October 2021

The Council has established an effective governance system to operate during Level 3 to enable continuous decision-making.

All committee meetings can be held online. Meetings will be live broadcast via our Facebook page, and the recording placed on our KDC YouTube channel after the meeting. 

From December meetings will be live broadcast via our KDC YouTube channel.

Read more on Council Meetings

Customer Services

11 October 2021

Under COVID-19 Alert Levels 3 and 4 our offices are CLOSED.

Our customer services team are available by telephone 09 439 7059 or freephone 0800 727 059 from 8.00am to 4.30pm Monday, Tuesday, Thursday and Friday (9.00am to 4.30pm Wednesdays).

At the close of business and in the weekends, our telephone is diverted to an after-hours service provider.

Urgent requests for service are forwarded to service providers for immediate attention, while non-urgent calls are reported to Council the next working day for follow-up action.

You can report a problem online or email us at, or contact us by phone (see above).

You can also make your payments online

Food Verifications and Compliance

11 October 2021

Under COVID-19 Alert Level 3

Routine verifications will be carried out remotely. 
*Some “essential services” can be provided under Alert Level 3 if the normal regulatory service can’t reasonably be delayed (for example, due to food safety, risk, or harm to people or communities, or risk damage to the environment).  
Please remember to keep good contact-tracing records of anyone who will have close interaction (workers, contractors or customers), wear personal protective equipment and maintain social distancing.  
For further information around operating in COVID alert levels please refer to the following: and look under COVID-19 and Food Safety  


11 October 2021

Under COVID-19 Alert Level 3

The Infrastructure Team will endeavour to provide all on-site engineering inspection services will be carried out during COVID-19 Level 3.

Our teams will use physical distancing and appropriate health and safety protocols when onsite.

We will continue to review and assess engineering plan submissions during this period, and will be available to respond to any reports and or enquiries in relation to engineering matters.

Invoices and Suppliers

11 October 2021

Under COVID-19 Alert Level 3

Invoices will continue to be paid as normal. We have robust continuity plans in place to ensure you will still be paid.

Libraries (Dargaville & Community)

11 October 2021

Under Covid Alert Levels 3 and 4 all Kaipara Libraries are CLOSED.

Our library management system will extend all loans, stop sending notices and no fines will occur. This may take a few days so ignore any messages received from us about your loans.

After hours return slots are open but this may change if advised.  There is no reason to return your items while we are closed.

You need your four-digit PIN number to access online services. If you cannot remember please telephone us.

Calls to the library 0800 532 542 will be answered. If you receive no reply please leave a message and we will get back to you.

We are keeping our Facebook and Instagram updated regularly with information about loaning digital items, great ideas to tackle boredom and children’s activities.

Our library website has help for accessing digital items as well as links to interesting activities. Why not virtually visit 12 of the best museums of the world from your couch?

For access to our free ebooks, eaudio, digital magazines and newspapers you can join the library as a digital member from home and start reading right away. You can sign up through the “join the library” section of our website. 

If you need help setting up digital products please telephone us for advice.

Free Wi-Fi is available outside Dargaville library 8am – 8pm.  You are obligated to keep 2 metre distancing. If there are reports of non-compliance the wifi will be turned off without notice.

All library digital services are up and running and full of interesting things to see and do with your library membership. You can join for free as a digital member and start using these services right away:

  • Check out the online Britannica Encyclopedia for three levels of information child, teen and adult
  • Keep up to date with PressReader for over 7,000 full text magazines and newspapers from New Zealand and overseas for free
  • Read eBooks, listen to eAudiobooks from our three providers Libby, BorrowBox and ePlatform (apps free from your app store)
  • Get into some online learning at Niche Academy
  • Check out the EBSCO databases for heaps of research and recreational reading

Information on all our services are available on our eResources page at


Public Events and Council Venues

11 October 2021

Under COVID-19 Alert Level 3 

All Council venues are CLOSED and public event on Council land are cancelled.

Public Parks and Toilets

11 October 2021

Under COVID-19 Alert Level 3.

Public Toilets

Public toilets on main freight routes are open (with extra cleaning in place). All other toilets are closed.

Parks and Playgrounds

Parks are open for use.

Playgrounds, exercise equipment and clubrooms are closed.  Please refrain from using them.

Bike Trails

Experienced mountain bike riders may ride on easy trails.

Walking Trails

Walking trails are open if they can be used safely.  We recommend wearing a mask.  Please maintain social distancing.


11 October 2021

Under COVID-19 Alert Level 3

You can pay your land and water rates:



Resource Consents

11 October 2021

Under COVID-19 Alert Level 3

  • We are continuing to process existing and new applications.  
  • Meetings will be carried out by telephone or video including pre-application meets. You can contact our planners by telephone or email.  
  • Please email applications to
  • Fees must be paid online or by telephone. We will not accept cheques or cash payments.  
  • There is no change to PIMs or LIMs.   

Rubbish Collections & Transfer Stations

11 October 2021

Under COVID-19 Alert Level 3

Dargaville and Hakaru Transfer stations are open for rubbish only. Please wear a mask, scan in and practice social distancing.  
- Recycling centres remain closed until we move to alert level 2. This is to protect the people who sort the recycling.  
- Council Kerbside collections will take place as scheduled.  
- Any recycling that is put out for collection will be compacted and dumped as there is no facility to sort the collected recycling and also this minimizes staff being potentially exposed. It is preferable that recycling is kept until we are able to re establish recycling collections at Level 2.  
- Public litter bins will be monitored and emptied if required.  

Water Supply, Wastewater and Stormwater

11 October 2021

Under COVID-19 Alert Level 3

The water supply, wastewater and stormwater are essential services and will continue throughout the lockdown.

Reading of water meters etc. will continue.


Get it done online

You can still complete most of your business online

Register your service request online or phone 0800 727 059

You can use:

    • Direct Debit
    • Automatic Payment
    • Internet Banking or Bill Payment
  • Lodge a consent application

Many of the Council’s services will remain available online, for example

Please refer to the following sites for information about the Government's response to COVID-19. 

Unite against COVID-19