Kaipara District Council (24 Hours) 0800 727 059

Office opening hours: 8.00am to 4.30pm Monday to Friday

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Credit card payments

  • This service is provided by our bank, BNZ, in agreement with Kaipara District Council.  You do not have to be a BNZ customer to use this service.

  • Visa or MasterCard only are accepted.

  • BNZ charge you a convenience fee of 2.10% per transaction for this service (with a minimum fee of $1.00 per transaction).  Kaipara District Council do not receive any part of this fee.

  • Have your invoice handy to ensure the correct number and property address are entered correctly.  A separate transaction is required for each property or invoice.

  • Be sure to allow sufficient time before your instalment due date for processing of your payment.  Payments made after 6pm New Zealand time will appear in your rates account the following business day.

  • After the transaction you will be given a reference number. A receipt will not be provided, however you can print the screen or note down the details for future reference.

  • The name that will appear on your cardholder statements is Kaipara District Council.

  • The Kaipara District Council is a New Zealand organisation and all transactions will be billed in New Zealand dollars.

  • If you need help at any time, please contact the BNZ helpdesk on 0800 737 774 Monday - Friday between 8am and 5pm.


Refund enquiries should be directed to Council.

Phone +64 9 439 3123 or 0800 727 059 or email: council@kaipara.govt.nz.

Rates Rebate

You may be qualify for a rates rebate.  View the Rates Rebate Scheme for further details.


Other Payment Options

To find out other ways which are available to enable you to pay Council please click here.


Email Address


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0800 727 059 or 09 439 3123 

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