Kaipara District Council (24 Hours) 0800 727 059

Office opening hours: 8.00am to 4.30pm Monday to Friday

Pay Online

Credit card payments

  • This service is provided by our bank, BNZ, in agreement with Kaipara District Council.  You do not have to be a BNZ customer to use this service.
  • Visa or MasterCard only are accepted.
  • There is a fee of 2.10% per transaction for this service (with a minimum fee of $1.00 per transaction).  
  • Have your invoice handy to ensure the correct number and property address are entered correctly.  A separate transaction is required for each property or invoice.
  • Be sure to allow sufficient time before your instalment due date for processing of your payment.  Payments made after 6.00pm New Zealand time will appear in your rates account the following business day.
  • After the transaction you will be given a reference number.  A receipt will not be provided, however you can print the screen or note down the details for future reference.
  • The name that will appear on your cardholder statements is Kaipara District Council.
  • The Kaipara District Council is a New Zealand organisation and all transactions will be billed in New Zealand dollars.
  • If you need help at any time, please contact the BNZ helpdesk on 0800 737 774 Monday - Friday between 8.00am and 5.00pm.

Refunds

In order to process any refund requests a proof of bank account is required.

Council accepts any one of the following forms of proof of bank account:

  • A blank pre-printed bank deposit slip identifying the bank, confirming the bank account holder’s name and expressing the bank account number.
  • A bank statement or bank receipt identifying the bank, confirming the bank account holder’s name and expressing the bank account number:
    • on bank letterhead; or
    • if it is not on the bank’s letterhead, then the document will need to be bank certified (stamped and signed by a bank official).
  • A letter from the bank on the bank’s letterhead identifying the bank, confirming the bank account holder’s name and expressing the bank account number.
  • A print screen or image capture of an on-line bank statement identifying the bank, confirming the bank account holder’s name and expressing the bank account number.  This must also show the bank’s web address (URL).
  •  An email from the supplier’s/grantee’s bank identifying the bank, confirming the bank account holder’s name and expressing the bank account number

Refund inquiries should be directed to the Council.

Telephone +64 9 439 3123 or 0800 727 059 or email: council@kaipara.govt.nz.

Rates Rebate

You may be qualify for a rates rebate.  View the Rates Rebate Scheme for further details.

 

Other Payment Options

To find out other ways which are available to enable you to pay the Council please click here.

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Online Payment


Rates Rebate Scheme

 

 

     
     

 

 

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0800 727 059 or 09 439 3123 

 
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